Privacy Policy | AllFoods Wholesale Co. Ltd

1. Introduction

AllFoods Wholesale Co. Ltd ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and handle personal information provided through our website at allfoods-wholesale.co.uk, our enquiry forms, and through email and telephone communications.

AllFoods Wholesale Co. Ltd is a limited company registered in England and Wales with company number 16758590. Our registered address is 12 Captain Cook's Crescent, Marton-In-Cleveland, Middlesbrough, TS7 8NN, United Kingdom.

By using our website and submitting enquiries through our forms, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information you provide directly

Name and business name
Email address
Telephone number
Delivery address or location information
Business type and sector
Product requirements, specifications, and enquiry details
Custom print requirements or artwork information
Any other information you choose to include in your enquiry

2.2 Information collected automatically

IP address and browser type
Pages visited and time spent on the website
Referring website
Device type and operating system
Cookie data (where applicable — see our Cookie Policy)

3. How We Use Your Information

We use personal data collected through this website and our enquiry forms for the following purposes:

To respond to product information requests and wholesale supply enquiries
To respond to supplier and distribution partner enquiries
To respond to custom printed packaging enquiries
To communicate regarding the status of an enquiry or supply arrangement
To answer general enquiries and questions submitted via our contact form or directly
To manage our business communications and records
To comply with our legal obligations
To improve our website and services based on usage data

4. Legal Basis for Processing

We process personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:

Consent — where you have explicitly consented to us contacting you in connection with your enquiry (as indicated in our form consent checkboxes)
Legitimate interests — where we have a legitimate business interest in processing your data to manage commercial enquiries and communications
Legal obligation — where processing is necessary to comply with legal requirements

5. How We Share Your Information

We do not sell, rent, or trade personal data to third parties. We may share relevant enquiry information with supplier or distribution contacts where this is necessary to process and fulfil a specific supply enquiry, and only to the extent required for that purpose.

We may also share data where required to do so by law, by court order, or by regulatory authority.

Where third-party service providers process data on our behalf (such as form processing services or email platforms), we ensure appropriate data processing agreements are in place.

6. Data Retention

We retain personal data for as long as is reasonably necessary to manage your enquiry, maintain business records, and comply with any applicable legal obligations. Enquiry data is typically retained for a period consistent with normal business communication records.

You may request deletion of your personal data at any time (subject to legal retention obligations) by contacting us using the details below.

7. Your Rights

Under UK data protection law, you have the following rights:

Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate personal data
Right to erasure — to request deletion of your personal data in certain circumstances
Right to restriction — to request that we restrict processing of your data
Right to object — to object to processing based on legitimate interests
Right to data portability — to receive your data in a structured, commonly used format
Right to withdraw consent — where consent is the legal basis, you may withdraw it at any time

To exercise any of these rights, please contact us using the details in Section 10 below.

8. Cookies

Our website may use cookies for functional and analytical purposes. Please refer to our Cookie Policy for full information on the cookies we use and how to manage your cookie preferences.

9. Security

We take reasonable steps to protect personal data from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or website can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information submitted through our website.

10. Contact & Complaints

To exercise your data rights, raise a concern, or request information about how we handle personal data, please contact AllFoods Wholesale Co. Ltd:

Email: [email protected]
Telephone: 01642 848028
Address: 12 Captain Cook's Crescent, Marton-In-Cleveland, Middlesbrough, TS7 8NN, United Kingdom

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK's data protection supervisory authority: ico.org.uk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be published at this URL. We encourage you to review this policy periodically.

This Privacy Policy was last reviewed in May 2025.